The Opportunity
With an 85-year history, Triangle Family Services has garnered the respect of the community for its proven track record of delivering data-driven programs and services- strengthening families facing crisis. This is a unique opportunity for a strong leader to step into a stable and healthy organization with solid strategic planning, a newly renovated and debt-free building, and strong funding relationships.
The CEO will serve as the primary external face of Triangle Family Services, building community partnerships, securing resources for TFS’s sustainability and growth, and engaging volunteer leadership. The CEO will also provide visionary and strategic leadership to all TFS’s operations and ensure financial stability, adherence to TFS’s mission and values, and the continued development of a positive, supportive culture.
Governed by an engaged 19-member Board of Directors, TFS’s next CEO will oversee a staff of 57 individuals comprised of both tenured and new team members ready to go to the next level. Supported by a leadership team that consists of a Chief Operating Officer, Chief Programs Officer, Chief Business Development Officer, and HR Director, the CEO is bolstered by a highly regarded programs team with longevity, stability, and bench strength. The CEO also has the benefit of a caring and well-connected Advisory Board.
The Ideal Candidate Profile
The ideal candidate will demonstrate the following professional and personal qualities, skills, and characteristics:
Mission-Focused
The CEO will be committed to TFS’s mission and exemplify its core values of integrity, honesty, respect, courage, diversity, and balance. The ideal candidate is purpose-driven and will demonstrate an understanding of the human services needs of the community and position the agency to best serve its clients while balancing organizational sustainability. The CEO will have a deep understanding of equity, diversity, inclusion, and belonging and will actualize these principles across the organization.
Relationship Building
The CEO will have deep experience developing meaningful relationships and community partnerships that lead to funding and opportunities for collaboration and enhanced services. The ideal candidate will have experience working with state and local government entities, other service providers, and community influencers, and will demonstrate a history of inspiring staff and board-level volunteers. The CEO will be a good listener and strong communicator who is able to work effectively with diverse groups and inspire others to rally around TFS’s mission.
Resource Development
TFS has the potential to significantly increase revenue in the next few years, so the ideal candidate will have a history of growing organizations. The CEO should be able to demonstrate a track record of resource development from diversified funding sources such as individuals, companies, foundations, government contracts, and earned income.
Strong Business Acumen
The CEO will have experience managing all facets of a multi-million-dollar service-oriented agency and a solid understanding of the financial complexities and regulatory necessities of an organization that operates with government funding, earned income, and private donations. The ideal candidate will have experience building a team, establishing and enforcing accountability, effectively allocating resources, and delegating day-to-day activities. The CEO will possess a high degree of emotional intelligence, the ability to remain calm under pressure, and an aptitude for solving complex problems and making decisions.
Strategic Leadership
The CEO will be driven to ensure that TFS remains as the community’s safety net for families while also charting a course to take the agency to the next level. The ideal candidate will be a strategic thinker with a solid grasp of factors impacting the human services landscape, staying abreast of community needs and opportunities and working with the board to develop a vision for the future of the agency and how it should adapt while still maintaining mission focus.