The Community Family Seeks a New Executive Director
The Community Family's Board of Directors invites qualified candidates to apply for the opportunity to lead the organization at an exciting time. Drawing on the strengths of this well-run, well regarded, fiscally stable organization, the Executive Director will collaborate with an established board of directors and skilled staff to further strengthen the organization and increase its mission impact. The successful candidate will be a compassionate, seasoned leader and manager with strong social and relationship-building skills and an understanding of the unique dynamics of the adult day health and/or elder care landscape.
About The Community Family
The Community Family (TCF) is a mission driven nonprofit organization dedicated to providing high-quality adult day health services that keep elders and adults with disabilities in their homes and communities as long as possible. Its services are based on a deep respect for the dignity, self-esteem, and vitality of all who are served and on a deep commitment to improving the quality of life for those served and their families. The organization was founded in 1978 as one of the first adult day health providers in Massachusetts, with a $20,000 grant from the City of Malden and borrowed space. Today TCF operates three vibrant adult day health centers located in the towns of Everett, Medford and Wakefield, and cares for participants from a wide geographic area. The Medford Center is one of only a few Alzheimer's centers in the state.
TCF's centers are known for their warm, home-like atmosphere where elders, disabled adults, and adults with memory loss are embraced and given a sense of belonging, well-being, and connection. Its six-hour day program includes a comprehensive suite of services that provide:
In addition to these direct services, TCF is an active participant in advocating at the state legislative and local levels for issues impacting adult day health. A recent example - TCF's Executive Director was invited to participate with representatives from the state to explore options to shore up adult day health centers during Covid so that this valuable option was not lost in Massachusetts.
The organization is financially sound with a $3.2M operating budget. Its primary revenue is derived from fees for services, more than half of which come from Medicaid and Medicaid managed care programs. Other payers include the state home care programs, the Veterans Administration, and private payers. TCF raises funds for operating support, special programs and capital needs through grant writing and individual philanthropic contributions. TCF has a talented and very caring staff of 36, which includes skilled nurses, service coordinators, direct care staff, activity directors, and drivers. In addition, it operates a fleet of 11 wheelchair vans and provides the majority of transportation to its centers. The organization is governed by a dedicated 11-member Board of Directors who generously give their time to promote its mission. Board members represent local businesses and healthcare organizations as well as families who have benefited as consumers of TCF's services.
About the Transition
TCF has flourished under the strong and steady leadership of Anne Marchetta who is retiring after 23 years of service. Under Ms. Marchetta's leadership, the organization grew its brand recognition, programming, and financial base exponentially. Ms. Marchetta led capital campaigns to build two centers. In addition, Ms. Marchetta has been active in promoting adult day health services serving twice as president of the Massachusetts Adult Day Services Association and currently as its treasurer.
The Opportunity Going Forward
TCF's next Executive Director (ED) will take the helm of a strong, highly regarded, well-run organization that currently provides crucial support to approximately one hundred adults and their families each day. They will be taking the reins at a time of change, challenge, and opportunity. The pandemic dealt a blow to adult day health services; a number of centers in Massachusetts have closed, and all are still working to bring their participant numbers (census) back to pre-pandemic levels. TCF emerged from the pandemic on strong financial footing and is committed to achieving its pre-pandemic census. Outreach and education to inform the public about the benefits of TCF's services will continue to be a high priority. The state is also promoting adult day health services to a larger number of younger adults with physical and cognitive disabilities; this environment presents TCF and its next leader with intriguing opportunities. The Board looks forward to partnering with the next ED to ensure TCF continues to provide exceptional services and to determine areas for strategic growth to meet the community's needs.
As the new leader takes the reins, key priorities will be to:
Position Duties and Responsibilities
The Executive Director (ED) assumes overall responsibility and accountability for the operation of the organization and its adult day health centers. The ED reflects the organization's mission, values and ethics through operational leadership, staff relations, agency development, and fiscal management.
The Executive Director sets the tone for the organization and its staff and maintains positive community relationships on behalf of the organization. In conjunction with the Board of Directors, the ED sets the course of the organization for future development and growth. The ED reports to the Board of Directors and keeps the Board apprised of operational and fiscal issues.
The Executive Director is expected to ensure the smooth running of the organization in compliance with policies and procedures, all relevant regulations, and accepted standards of care. The ED will normally perform all of the following duties:
Credentials and Profile of the Ideal Candidate
TCF's next ED will be a seasoned leader who leads with compassion while maintaining a focus on goals. They will have significant management experience, deep commitment to TCF's mission, and an unwavering focus on quality of care. The ideal candidate will demonstrate the following capacities:
An Experienced, Collaborative, and Engaging Professional
An Effective Communicator with Strong Social Skills
Experience in Adult Health Services or Related Field
A Strategic and Entrepreneurial Leader
Salary and Benefits
The salary range set for this position is $110,000-$130,000. Benefits include health and dental insurance, vacation, holiday and sick time.
TCF values its collaborative workplace culture. Because staff work on-site providing care to participants, the ED must be a visible and present leader in the community and in the TCF offices to promote strong working relationships among staff and to be available to handle unexpected situations.
Candidates must include a resume and a cover letter that describes how their qualifications and experience match the needs and mission of TCF. Applications will be accepted until the position is filled.
Send required documents to: https://eostransitions.applicantpool.com/jobs/
This executive search is being conducted by Eos Transition Partners consultant Catherine Bradshaw. All submissions will be acknowledged and are confidential, and any questions must be submitted to Ms. Bradshaw at: [email protected].
The Community Family is an Equal Employment Opportunity and Affirmative Action Employer and will engage in an inclusive recruiting and hiring process. It considers all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by state or federal law.
We work closely with you to tailor a process to your situation, dynamics, and needs. We respect and hold your anxiety about finding your next leader, listening carefully to the uniqueness of your organization, culture, or field of work.
Treating you as a respected, engaged, and informed partner throughout the transition process, we then do the hard ground work of recruiting and vetting candidates and provide your committee with quality information and candidates. We work collaboratively with your search committee throughout the process to guide and facilitate your decision-making process.
We offer comprehensive search services as well as an a la carte menu of engagement options, allowing you a choice in the degree of consulting involvement needed to meet your transition needs. Search and onboarding tools, interview templates, and strategies are made readily available to you.
Organizations interested in alternative leadership structures, such as co- or tri-directors, will be accommodated through a specialized search approach.