Media Services and Graphic Design Specialist

Media Services and Graphic Design Specialist

POSITION OVERVIEW

This position is responsible for managing The Foundation for Natural Resources and Energy Law's (the Foundation’s) media services and related technology resources, including audio mixing, audio recording, projection, lighting, video recording, video production, webinar and podcast production, and the acquisition of new tools and equipment, technology support, training, and maintenance. The position is also responsible for creating and developing graphics for illustrations, logos, websites, and other media, and for handling website and social media site maintenance, upgrades, and changes at the direction of the Associate Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Media Services and Graphic Design Specialist’s primary responsibilities include but are not limited to the following:

Manage Media Services

·        Ensure audio visual crews and needed audio visual equipment is procured or rented for courses and conferences, transported to sites, and ready for installation.

·        Handle setup, takedown, and operation of audio-visual technology at conferences.

·        Ensure audio visual equipment is properly installed and in working order before courses and conferences begin.

·        Ensure PowerPoint and other presentation media are properly formatted and ready for play-back before courses and conferences begin, including working with speakers to address special requests, such as for videos embedded in PowerPoints.

·        Operate and/or supervise all audio visual operations at courses, conferences, webinars, and other presentations, including sound systems, video recording, audio recording, and PowerPoint or other visual presentations.

·        Fulfill requests for webinar, podcast, blog, social media, and other media filming, production, editing, pod cast recording, media retrieval and broadcast operations.

·        Ensure owned audio visual equipment is regularly maintained and in good working operation and properly tracked in inventory

Provide Graphic Design Support 

·        Work with the Associate Director to maintain consistent brand standards for all print and electronic             media.

·        Create images that identify a product or convey a message.

·        Develop graphics for product illustrations, logos, the website, and social media platforms.

·        Design templates for conference brochures, promotional postcards, advertising pieces, and marketing presentations.

·        Design templates and formats for registrants’ manuals for conferences.

·        Design and format manuals as stand-alone publications.

·        Design and format electronic publications. 

·        Design and update the Publications Catalog.

·        Design and format the Membership Directory.

·        Maintain the stock of print, audio, and electronic publications for sale.

·        Design and format websites.

Website and Technology Resources

• Manage website maintenance, upgrades, updates, and changes, working with website programmers as necessary.
• Perform data testing as needed.
• Identify and manage external website programmers and other technology consultants effectively.
• Manage the inventory of equipment in the office.
• Provide needed technology support to customers for online learning and other distance learning programs.
• Help implement new technology by staying abreast of cutting-edge developments and applying learning to existing and future complex systems.
• Work with information technology services vendors to identify need for new resources, hardware and software.
• Assist with planning for and managing technology conversions and periodic hardware and software upgrades.

Coordinate Personal Development

• Take responsibility for his/her career development.
• Remain technically relevant and aware of emerging trends and technologies for information technology resources, audio visual resources, and graphic design.
• Look for opportunities to expand responsibilities.
• Identify needed training and complete training courses promptly.
• Seek direction from the Director of Membership and Marketing about allocation of priorities and best use of time as appropriate.
• Establish and maintain cooperative relationships with co-workers.
• Support a positive atmosphere in which high quality programs and services are delivered and where inclusivity is valued.

Other duties as assigned by the Associate Director or the Executive Director.

QUALIFICATIONS

Media Services and Technical Experience

·        One to five years of media services experience.

·        Knowledge of effective daily technology operations management and maintenance.

·        Exceptional customer service skills.

·        Excellent judgment and responsiveness.

·        Experience in working with external technical contractors.

·        Experience with database software; experience with customer relationship management software               preferred.

·        Knowledge of effective use, setup, and maintenance of audio-visual equipment and resources.

Graphic Design

·        Understanding of how to incorporate branding and graphic design concepts into electronic material           effectively

·        Some experience in formatting and designing electronic materials to meet the needs of different               audiences

·        Proven ability to make effective graphic design decisions and to develop effective templates for                others to use

Personal Qualities

·        Ability to identify opportunities, take initiative, and be adaptable and resilient.

·        Ability to avoid conflicts or stalemates.

·        Strong oral and written communication skills.

·        Self-starter; ability to work both independently and as part of a team.

·        Ability to handle multiple tasks/projects and meet deadlines.

·        Excellent organizational and time management skills.

·        Professional with ability to be discreet with confidential and sensitive issues.

Other

·        Undergraduate degree preferred; high school diploma and/or technical certification required.

·        Proficient with Word, Excel, PowerPoint, Adobe Acrobat, InDesign, and Microsoft office tools; ability           to learn new software tools quickly.

·        Experience with different social media platforms and tools, including Facebook, Twitter, and LinkedIn.