Position Summary: The Operations Manager at FLOW is a skilled problem solver who enjoys anticipating the needs of a dynamic nonprofit organization dedicated to protecting the Great Lakes. This team member coordinates administrative responsibilities for FLOW, which include administration of email and cloud-based tools (Google Suite), financial management (QuickBooks Online for Nonprofits), CRM (Salesforce) support, board and committee support, staff support, and building management.
Duties and Responsibilities:
Office Management (20%)
Technology Administration (20%)
Financial Management (25%)
Fundraising Support and Database Management (15%)
Board and Committee Support (10%)
Staff Support (10%)
Working Conditions: This position is based at FLOW’s downtown office in Traverse City, MI, and will require occasional travel in the Great Lakes region, as well as occasional nights and weekends for events and gatherings.
Preferred Knowledge and Experience: Bachelor’s degree required and a minimum of 3 years’ experience in a related position. The ideal candidate will be able to demonstrate an understanding and commitment to FLOW’s mission to protect the common waters of the Great Lakes Basin. Prior nonprofit experience and familiarity with conservation, environmental, and Great Lakes issues are desirable.
The Operations Manager will exhibit personal and professional characteristics that include, but are not limited to: superior verbal and written communication and problem-solving skills, detail oriented, organized, ability to keep multiple projects moving forward with minimal direction, sound judgment, confidentiality and discretion, flexibility and team-oriented approach. Working knowledge of Google Suite, QuickBooks, and Salesforce strongly preferred.
About FLOW: Everything we do is reflected in our name: For Love of Water or simply “FLOW.” Our vision is a future where healthy waters sustain healthy communities in the Great Lakes Basin. Our mission is to ensure the waters of the Great Lakes Basin are healthy, public, and protected for all. FLOW’s law and policy work focuses on: (1) maintaining public ownership of water and water infrastructure; (2) promoting awareness and use of the public trust doctrine to defend public waters and public trust uses; (3) ensuring that water is safe and affordable for all; (4) strengthening state and local protection of groundwater and drinking water.
Through our targeted policy initiatives, FLOW has built key partnerships with state and regional Great Lakes groups, leveraged our expertise to influence agencies and impact state and federal legislation, and grown to be a trusted source of current information on issues affecting our freshwater seas. For more information about FLOW’s history, programs, staff, or board visit ForLoveOfWater.org.
FLOW is committed to fostering, cultivating, and preserving a diverse and inclusive workplace, and seeks a wide range of perspectives and backgrounds. FLOW is an equal opportunity employer and does not discriminate in employment, promotion, compensation, or other terms and conditions of employment on the basis of race, sex, sexual orientation, gender identity, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis prohibited by applicable law. FLOW encourages all qualified candidates to apply!
Compensation, Benefits, and Application Procedure: This is a full-time, manager-level position with a salary range of $40,000 to $50,000, commensurate with skills and experience, and benefits. FLOW is located in Traverse City, Michigan, and candidates must be able and willing to reside within the region.
To Apply: Please email a résumé, cover letter, and three references—using the subject line, “Operations Manager”—to [email protected]. Applications will be accepted until the position is filled. No phone calls or drop-in visits.