Kinship Navigator / Family Support Specialist


Job Description

Under the direction of the Family Support Program Manager, the Kinship Navigator / Family Support Specialist provides multi-generation support services to families with children with primary focus to strengthen protective factors and build adult capacities to impact child wellbeing and development. Kinship Navigators and Family Support Specialists provide individuals, families, and relative caregivers with information and referrals regarding available resources and services specific to their needs, and assists them in obtaining those resources.  

Essential Job Functions: 

  • Provide individual visits to assigned families to provide personal instruction, develop support plans, provide resources/referral service, demonstrate appropriate educational activities; deliver research–based curriculum and curriculum materials to caregivers regarding child development and related issues. 
  • Perform coaching with families to support their self-directed goals and objectives. 
  • Establish and maintain records on assigned families. 
  • Provide regularly requested data as required for reporting in multiple database platforms. 
  • Outreach to community to connect with Kinship caregivers and identify needs. 
  • Assists in developing a customized Family Support Plans. 
  • Assists individuals, families, and relative caregivers with accessing benefits and services including but not limited to DHHS benefits, navigating school systems, transportation assistance, translation services, connection to community, connection to mental / physical health services, etc. 
  • Provides group facilitation and participates in community events. 
  • Support the organizational requirements for accreditation and licensing requirements as it relates to policies, procedures and trainings. 
  • Stay abreast of current resources and information that may benefit participants. 
  • Other duties as assigned. 

Essential Skills and Expertise: 

  1. Ability to provide strength-based family support.  
  2. Knowledge of community services available to support families.   
  3. Ability to provide supports utilizing the framework of Strengthening Families™ (promoting protective factors in the lives of families). 
  4. Knowledge of the Standards for Family Strengthening and Support. 
  5. Ability to keep files and timelines organized.  
  6. Ability to enter data into a web-based data base with accuracy in a timely manner. 
  7. Support the philosophy and mission of Archways.  
  8. Working knowledge of a variety of addiction recovery modalities and ability to articulate the delivery of multiple pathways of recovery. 
  9. Ability to work with diverse populations, demonstrating cultural and community awareness. 
  10. Excellent communication and time management skills. 
  11. Good judgment, problem solving and decision-making skills. 
  12. Ability to maintain boundaries and confidentiality of sensitive information. 
  13. Approved criminal background check and DMV record check prior to official hire. 
  14. Comfortable in visiting families in their homes and delivering support in a non-judgmental manner.  


Qualifications and Requirements: 

  • High School diploma 
  • Experience in working with individuals and families in the community. 
  • Valid NH driver’s license and proper registration and insurance. 


Additional benefits include 12 paid holidays, paid vacation/sick/covid benefit, health insurance, dental insurance, flexible spending account, and short term disability. 

Salary Range: $15-$20 / hour based on experience

This position is an in person position, based out of Franklin, NH.



Posted 11 months ago
Tilton, New Hampshire
Education Requirement
High School Diploma
Experience Requirement
1-5 years