Vice President of Operations

Military Child Education Coalition

Job Description

I. Position Overview

The MCEC’s expectation is that the Vice President for Operations be a mission-focused, effective
member of the leadership team, dedicated to delivering measurable, cost-effective results in ways
that make the MCEC vision a reality. The Vice President for Operations is responsible for the
internal MCEC coordination and management in specific areas outlined in the MCEC Board of
Directors approved organizational structure and strategic guidance to include Policies; Human
Resources; Facilities; Finance and Budget; Information and Technology; Programs and Curriculum
Development Oversight; Retail and Logistics; HQ Reception; Conference Planning; and Finance and
Executive Committee and Board of Directors Support.

Strategic guidance will be provided in the form of annual and extended (up to five years) MCEC
goals from the Board of Directors and MCEC President/CEO, along with other requirements
assigned by the President/CEO. Staffing provided to accomplish the identified requirements will
include full-time and part-time, paid staff; contracts; and volunteers. Funding will be provided
through the annual budget process and the Operating funds assigned. Position requires a
combination of leadership, staff management, program management, business development,
research, and writing. Work assignments and targets will be both general and specific and provide
a wide range of latitude in developing opportunities.

The Vice President of Operations should reside in the Central Texas area. This position is located at the MCEC Headquarters in Harker Heights, Texas.

II. Essential Duties and Responsibilities

Oversees and coordinates internal MCEC headquarters operations in the areas cited above.
Effectively communicates in a timely manner with the President/CEO and Vice Presidents on all
actual or potential issues, concerns, obstacles, and challenges and helps find/implement
solutions.
Manages and coordinates all facility issues, resolves any issues, and projects/coordinates
future requirements.
Accepts and maintains responsibilities associated with the organization’s internal controls.
Manages and coordinates timely support to President/CEO, Finance Committee, Executive
Committee, and Board of Directors, including correspondence, documents, and supporting
materials.
With the guidance of the President/CEO, oversee, develop, and evaluate organization policies,
procedures, and guidelines, and utilize them when working with others.
Provides organizational and functional synchronization and continuity by instilling a strong,
affirmative leadership presence for all staff (both at the MCEC headquarters and in the field).
Manages all personnel support to include job descriptions, offer preparation, personal services
contract preparation, hiring actions, benefits, and all associated personnel actions.
Serves as MCEC point of contact overseeing all contract requirements and interface with
contract officer representatives.
Assures that all contracts, grants, and other requirements/regulations are strictly adhered to.
In coordination with Comptroller, ensures completeness and accuracy of contract/grant billing
statements and track billing through payment process, resolving any problems that may
impede MCEC timely receipt of accounts receivable.
Oversees MCEC Store and all MCEC Logistics Operations as well as quality control processes.
Oversees annual MCEC Global Summit planning and execution.
Assists/supports the President/CEO with strategic planning and implementing defined goals
and performance targets.
Supports Board and President/CEO and creating and updating a five-year strategic plan, and
implementing new processes and approaches to achieve that plan.
Develops and executes an annual operational plan. Coordinates and implements systems and
dashboards that evaluate the annual operation plan and budget.
Coordinates Annual MCEC Report related to operational content.
Establishes a receptive environment and positive, professional relations within the office,
members, and with external partners, customers, and other contacts.
Pays vigilant attention to the MCEC’s quality reputation and brand image, and takes action to
sustain both.
Supervises and evaluates designated staff, ensuring that employees are working effectively and
efficiently.
Ensures highest level of internal and external customer service.
Maintains professional relationship with other senior staff that report to the President/CEO
including the VP for Fund Development and VP for Education Services, as well as the
President/CEO’s Executive Assistant.
Performs other duties, as assigned.
See enclosure 1 for detailed responsibilities related to MCEC’s financial operations.

III. Reporting and Supervisory Responsibilities

This position reports to the President and CEO who will provide work guidance and assignments, set
performance standards and goals, and review/approve work.

The Vice President for Operations will directly supervise designated paid and volunteer staff and
contract staff performance, provide work guidance and assignments, set performance standards
and goals, and review/approve work. Performance goals will be based on the Strategic Plan and
annual performance targets.

IV. Position Qualifications

The ideal candidate will possess the following skills, experience, and education:

A minimum of:

A Bachelor’s degree in business or a related field from an accredited college or university.
Five years related experience.

Desired experience/training/knowledge/skills/abilities:

Character—Trustworthiness, dedication, respect for diversity of background and
experience, dedication to learning and growing personally, patriotism, maturity, high
personal standards, and a deep commitment to children.
Results—proven track record of exceeding goals and a bottom-line orientation; evidence of
the ability to consistently make good decisions through a combination of analysis, wisdom,
experience, and judgment; high level of business acumen, including successful management
and the ability to balance the delivery of programs against the realities of a budget;
problem-solving, project management, and creative resourcefulness.
Strategic Vision and Agility—ability to think strategically, anticipate future consequences
and trends, and incorporate them into the MCEC’s organizational plan.
Capacity Building—ability to effectively build organization and staff capacity, developing and
maintaining a topnotch workforce and the processes that ensure the organization runs
smoothly.
Leadership and Organization—exceptional capacity for managing and leading people; a
team builder who has experience in scaling up organizations; ability to connect staff both on
an individual level and in large groups; capacity to enforce accountability, develop and
empower first rate leaders from the bottom up, lead from the top down, cultivate
entrepreneurship, and learn the strengths and weaknesses of the team so as to put people
in a position to succeed.
Action Oriented—enjoys working hard and looks for challenges; able to act and react, as
necessary, even if limited information is available; is responsive; not afraid to take charge of
a situation; can overcome resistance to leadership and take unpopular stands when
necessary.
General Management—thorough understanding of finance, systems, and HR; broad
experience with the full range of business functions and systems, including strategic
development and planning, budgeting, business analysis, finance, information systems,
human resources, and marketing.
Articulate and Accurate—demonstrates excellent written and oral communication skills.
Solid Educational Background—undergraduate degree required, MBA or similar advanced
degree highly desired.
Position requires a combination of leadership, staff management, research, writing,
marketing, and strategic communications.
Program Management (Program Management Professional certification a plus).
Strategic communication skills and experience.
Experience with customer relations.
Ability to research, project, and develop understanding of the emerging organizational
trends and requirements.
Ability to utilize technology in developing presentations, analyzing information, and
communicating.

Physical Demands

The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit and talk and
hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The
employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by
this job include close vision, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.

Other Requirements:

Must maintain reliable phone and high-speed internet connectivity for remote/virtual work.
Must be able to travel as needed, typically once a month.
Must maintain full compliance with MCEC quality assurance, ethics, and other legal
requirements.

V. Conclusion

This job description conveys information essential to understanding the scope of the position and it
is not an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with
the position.

Enclosure 1. Detailed Responsibilities Related to Financial Operations
Ensures that organizational financial operations adhere to Board and President/CEO expectations
and requirements.

Works closely with the President/CEO and Treasurer on setting the financial policies.
Ensures staff is aware of financial policies.
Oversees adherence to financial policies in day-to-day functioning.
Ensures that programs meet or exceed annual performance goals and targets.
Develops systematic processes senior staff to recommend/review performance targets.
Ensures annual performance goals and targets are included in performance appraisals.
Establishes staff performance targets and accountability with each department.
Proposes performance goals and targets to President/CEO.
Provides oversight and guidance on the day-to-day functioning to facilitate achievement of
performance goals and targets.
Leads the preparation of the draft budget.
Identifies/plans for/recommends any budget changes/revisions and contingencies.
Coordinates and implements systems and dashboards that evaluate the annual budget and
plan.
Understands thoroughly the finances, systems, and business functions analysis processes.
Oversees regular and year-end budget reporting.
Ensures that staff salaries are within approved salary ranges and compensation structure.
Prepares an annual budget report showing the compensation of each staff position.
Ensures and scrutinizes the MCEC’s day-to-day operational activities are aligned with the
board and CEO’s expectations and requirements.
Directs Comptroller to ensure that proper financial operations conducted, and systems are
in place.
Ensures adequate cash flow and accurate invoicing systems are in place.
Monitors cash flow monthly and other financial reporting/accountability systems at least
monthly.
Directs and oversees and organizational internal controls and accountability systems.
Coordinates with the Comptroller preparation of the annual audit.
Reviews closely all financial reports on actual revenue/expenditures and that they are
timely and accurate.
Alerts and reports immediately any concerns or irregularities to the President/CEO and the
Treasurer.
Posted 1 year ago
Location
Harker Heights, Texas
Type
Full Time