About Advance NYC
Advance NYC is a leading consulting firm dedicated to meeting the flexible, on-demand needs of non-profits. From transformative campaigns to strategic plans and annual fundraising activities, our team collaborates with clients to create and execute customized strategies that increase organizational stability and capacity. Advance NYC has had the privilege of working with a wide range of leading arts and cultural, education, economic development, public green space, and social service organizations including: the American Museum of Natural History, Bedford-Stuyvesant Restoration Corporation, Brooklyn Children's Museum, Friends of Governors Island, the National Alliance on Mental Illness NYC Metro, Prospect Park Alliance, the Public Theater, Sanitation Foundation, Urban Bush Women, Weeksville Heritage Center, among others. Additional information on our work and clients can be found on our website at advancenyc.com.
Advance NYC continuously works to incorporate and foster a diversity of perspectives and experiences on our team. We are deeply committed both to creating a welcoming and inclusive work environment for employees of all races, ethnicities, ages, gender identities, sexual orientations, socioeconomic backgrounds, and abilities; and to ensuring that our team reflects the landscape of the clients and communities we serve.
Advance NYC is committed to supporting the wellbeing of our employees: we endeavor to pay them fairly, provide professional development opportunities, promote from within, and foster a supportive workplace that allows everyone to place our full trust in each other and do our best work. The employee workload is structured to be accomplished within a 40-hour work week, and while the occasional long day or week happens, we strive for it to be an exception and not the norm. We respect each team member’s life outside of the office and set expectations both internally and with our clients to ensure established working hours are observed. We encourage our employees to take vacation, and we build our teams so that everyone has the necessary back-up to take time off.
Advance NYC is currently seeking a full-time Human Resources & Operations Manager.
Advance NYC recently experienced a period of rapid growth, almost doubling our client roster and team size over the past two years: our staff currently consists of 22 full-time members and a small team of part-time and contracted support. Additionally, we are in the process of undergoing an exciting business planning process that charts a course for continued growth over the next 3-5 years. The Human Resources & Operations Manager will play a crucial role in the next phase of the company’s development, providing support for our immediate goals to strengthen internal structures and functioning, while also providing thought partnership to our senior team about how to best realize our vision for Advance NYC’s future.
This is an exciting opportunity for a passionate, motivated professional interested in supporting a highly-skilled, dedicated team, helping Advance NYC further the missions of our diverse client organizations, and playing a critical role in allowing the company to strategically increase our impact on the larger non-profit sector. The Human Resource & Operations Manager will report to Founding Partner Demos Tsilikoudis, while also working closely with Founding Partner Yasmine Falk and senior team members. The ideal candidate will bring a depth of general HR knowledge, an enthusiasm for problem-solving and tackling a wide range of responsibilities, and an interest in supporting a thriving organizational culture, as well as discretion and sensitivity regarding human resource matters. The successful candidate will be detail oriented, computer savvy, able to manage multiple projects simultaneously, and able to work both collaboratively and autonomously.
This is a partially remote position: while Advance NYC operates in a virtual office, this position requires in-person attendance for select meetings in the NYC metro area. Due to COVID-19, in-person attendance has been temporarily reduced and in-person interaction is carefully evaluated by all participating parties; instances of in-person attendance will likely increase in the coming year as safety allows. The typical schedule for this role will be 9AM - 5PM EST Monday-Friday (with the occasional night or weekend), but we are open to exploring a more flexible schedule for the right candidate.
Responsibilities will include (though not be limited to):
Human Resources Management
Collaborate with Founding Partners on drafting/revising organizational policies and guidance, including annual updates to the company’s personnel guidebook
Work closely with Founding Partners to manage hiring processes, including drafting job descriptions, scheduling, and participating in interviews
Support Founding Partners and senior staff in onboarding/training new employees
Facilitate employee evaluation process and coordinate professional development opportunities for staff
Work with Founding Partners to coordinate and lead organization-wide trainings, such as an annual anti-harassment training, introduction of new/revised policies, etc.
Execute general HR administrative tasks, including supporting annual health insurance enrollment, vacation tracking, etc.
Answer frequently asked questions from employees relative to standard policies, benefits, hiring processes, etc., with support from Founding Partners for more complex inquiries
Manage and review staff concerns and grievances, working closely with the Founding Partners
Help coordinate Advance NYC’s ongoing DEIA initiatives (which have previously included all-staff trainings, voluntary working groups, etc.)
Schedule Senior Staff and All Staff Meetings, draft agendas, attend, take notes, and track next steps
Plan 2-3 annual company-wide employee celebrations (staff parties)
Research/stay current regarding industry trends
Operations Management
Contract management: draft client contracts/addendums using organizational templates; maintain contract tracking in Asana (project management platform); submit appropriate contracts to the state; assist with maintaining NYS compliance as Professional Fundraising Counsel and annual state registration process
Support internal processes, including team time tracking and reporting, maintenance of master contact list, etc.
Reconcile team expenses and receipts
Provide occasional scheduling and administrative support for Founding Partners
Coordinate notices to clients (regarding fee increases, office closures, etc.)
Manage discreet operations projects
Provide virtual office management
Serve as administrator for organizational platforms/tools like Asana, Google Drive, Time IQ, Slack, and Zoom
Manage Breather (office space rental) account and other on-demand physical office needs
Maintain Advance NYC website: oversee basic upkeep and updates (complex updates will be handled by our web design studio Lovably); acquire testimonials and photographs from clients as needed
Manage social media content (LinkedIn, Instagram)
Coordinate weekly Advance NYC email blasts, including managing MailChimp account
A strong candidate will have some combination of:
A minimum 3-5 years of direct Human Resources and/or Operations experience, preferably in the non-profit sector
Ability to communicate clearly, concisely, and professionally; experience composing clear and compelling formal communications
Strong interpersonal skills
Ability to efficiently manage several projects simultaneously while prioritizing to meet respective deadlines; strong organizational and time-management skills are key
Natural inclination to be a proactive task manager and problem solver
Experience with email clients (Constant Contact, Mailchimp, Squarespace, WordFly)
A commitment to approach all areas of work through the lens of equity and inclusion
A growth mindset and a habit of curiosity
The flexibility to work some nights and weekends
Knowledge in conflict resolution and/or restorative practices a plus
While a degree in human resources or a related field—and/or SHRM-CP or other equivalent certification—is a plus, we appreciate the value of myriad life and work experiences; we recognize that many paths might adequately prepare someone for this role, and we encourage anyone who believes they would be a good fit to apply.
Essential for performing this role:
Proficiency in Microsoft Office and/or Google Suite
Ability to work fully remotely, which includes access to a phone, computer, and reliable internet
Ability to travel to meetings in the NYC metro area
Compensation:
The salary range for this full-time, non-exempt (40 hour) position is $65,000-80,000 annually, commensurate with experience. Advance NYC provides generous contributions toward health and dental insurance, paid vacation time and sick time, paid holidays, 401k programs, and competitive parental and family leave. All team members are eligible for remote and flex time, to be determined on a case-by-case basis.
To Apply:
Please email your resume and a 1-page cover letter telling us more about yourself and why you are interested in the position to
[email protected]. We will accept applications until November 7th, conduct interviews mid / late November, and ideally look to fill the position for an early December start.